Privacy Policy
Seller Name
Verno Medical Science General Incorporated Association
Representative Director
Tatsuyuki Ishii
location
〒160-0016
35 Shinanomachi, Shinjuku Ward, Tokyo
Department of Plastic Surgery, Keio University School of Medicine
contact address
Email address: yosuke.g2@verno-skin.com
If you request a telephone number, we will disclose it without delay.
4. Provision to Third Parties
As a general rule, we will not provide personal information to third parties without the prior consent of the customer, except when required by law.
4. Provision to Third Parties
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consumption tax
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postage
地域 | 送料 |
|---|---|
沖縄 | ¥1370 |
九州（福岡・佐賀・長崎・熊本・大分・宮城・鹿児島） | ¥1370 |
四国（香川・徳島・高知・愛媛） | ¥1150 |
中国（岡山・広島・山口・鳥取・島根） | ¥1150 |
関西（大阪・京都・滋賀・奈良・和歌山・兵庫） | ¥1040 |
中部（静岡・愛知・岐阜・三重） | ¥930 |
北陸（富山・石川・福井） | ¥930 |
信越（新潟・長野） | ¥930 |
関東（東京・神奈川・千葉・埼玉・群馬・栃木・茨城・山梨） | ¥930 |
南東北（宮城・山形・福島） | ¥930 |
北東北（青森・秋田・岩手） | ¥1040 |
北海道 | ¥1370 |
As a general rule, we will not provide personal information to third parties without the prior consent of the customer, except when required by law.
4. Provision to Third Parties
As a general rule, we will not provide personal information to third parties without the prior consent of the customer, except when required by law.
Delivery time of the product
After payment is confirmed, we will usually ship within 5 business days.
*Delays may occur due to weather, traffic conditions, and stock availability.
Delivery time of the product
After payment is confirmed, your order will usually be shipped within 2-5 business days.
*Delays may occur due to weather, traffic conditions, and stock availability.
Returns and Exchanges
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Regarding returns (we do not accept returns or exchanges due to customer convenience)
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We take every precaution regarding product quality control, but there is always a chance that something may go wrong, so please check the condition of the product immediately upon arrival.
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Regarding initial product defects We take every precaution to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or is different from your order, we will accept returns or exchanges only if you contact us within 7 days of the delivery date. Please contact us using the inquiry form. When you contact us, we will provide you with detailed information on the return and exchange procedure.
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Regarding returns due to customer convenience, we do not accept returns or exchanges for hygiene reasons, except in cases where the product is damaged or soiled, or different from the order.
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Regarding cancellations and changes to your order: We cannot accept any changes or cancellations after the order confirmation email has been sent.
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Regarding long-term absence and refusal to receive Long-term absence (unknown delivery address, etc.)
If you are unable to receive your item within one week of delivery, it will be returned to us as the storage period has expired. (If you are not at home, a missed delivery notice will be left, so please check this and make arrangements with the delivery company as soon as possible.)
If the product is returned to us due to an extended absence (e.g. unknown delivery address) and we do not receive any contact from the customer, we will charge the product price, etc., and will proceed to a refund once we receive contact from the customer.
We will contact you separately by email regarding the refund amount and details of the refund method.